Bitdefender, is an award winning security company looking to dominate the market. With over half a billion installs since 2001, they are clearly putting in everything they’ve got into the marketing and developments of their products. In comparison, Avira have been around 15 more years and have a mere 483 million installs. Bitdefender have 17 products split into 4 categories; Home, Business, Internet Security and Free Tools, so whether you require personal or enterprise protection - Bitdefender has got your back!
Features - 7
Security - 10
Support - 7
Affordability - 8
Multi-layer ransomware protection with ransomware remediation. Parental Control. Network Threat Prevention which stops attacks before they can reach you plus includes privacy tools such as Bitdefender VPN and Bitdefender Safepay.
The website is full of reviews and awards, which clearly shows they are proud of their security and protection. They even include screenshots of the program, so you’ll know exactly how the user interface is going to look even before purchasing. Obviously they aren’t trying to hide anything at all which should give you great confidence in the product. From the screenshots you’ll see that the user interface is very simple, flat and clean which we really like! No complicated terminology providing a great user experience, you’ll certainly be able to use this software even if you are computer illiterate! Thumbs up to Bitdefender for this one!
Bitdefender like pretty much all antivirus companies offer a support section on their website, which makes perfect sense, people don’t pick up the phone directories anymore, it’s quicker to google the company or plug in a web address directly in your browser. So when landing on the support page you’d expect the layout to obviously point you in the correct direction, Bitdefender does do this but only initially. You’ll be greeted with a Home user and Business user support choice - after selecting the appropriate section a lightbox will automatically appear, almost forcing you to do a manual search for any already covered issues, but we find that most people don’t want this, they either want live chat, a phone number or email address straight away. Even when closing down the lightbox the ‘Directly contact our support team’ section is still fairly unclear. On the other hand, after looking around the support section there is some seriously good content, so if you’re not looking to spend time waiting for an email reply or connecting to a customer advisor on live chat we feel confident you could find a lot of answers here instead.
For a standard home user you get a few different packages to choose from, depending on your goal depends on the required package. Bitdefender Internet Security starts at around $39.98 for 1 device for 1 year. We also noticed that Bitdefender often offer awesome deals when you increase the device count. At the moment 3 devices for 1 year is now $42.56, which when compared to the standard single device package is remarkable. Even if you can only find 2 devices to install the software on, purchasing the 3 device option will reduce your annual fee by almost 50% per device.